Task analysis

Task analysis is used in the first stage of defining the users’ problem. It is the result of observation of how a typical user solves the problem or achieves goals, interacting with the interface. Task analysis is usually a part of vaster analytics, and it can be successfully held if necessary moments are noted:


  • A clear understanding of users’ goals
  • Each step the users take to complete the tasks
  • Accounting personal and cultural experience of users brought to the task complement
  • Environment and surroundings of the participants

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