The customer effort score shows how hard the user strives to complete the task. The metric is calculated from voting results, where the user estimates the volume of made efforts from 1 to 5.
CES is a great tool to measure the usability of functional blocks as well as the quality of customer and technical support.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.