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Empty states are the screens built-into a user flow within the step when there is nothing to show. They can be used to create brand awareness, enhance personal touch or solve user onboarding issues.
Blank screens without any help for the user appear when the designer forgets about empty states implementation. It can lead to confuse and disappoint.
This is a state which the user sees when first entering the system. It is a great opportunity for onboarding guidance and helping the user to get acquainted with your product.
This is an empty state when the user has made an action to clear all the saved information, for example, to empty the trash bean – so there is nothing to display.
This is another empty state, more often considered as an Error 404, when the system doesn’t have any answer to the user’s action – Wi-Fi connection problem for instance.
This is a state when there is no data for the user’s request in the system.
There is always an opportunity to make the user’s experience pleasurable and meaningful. Another way to upgrade your interface design from onboarding step to user interaction with a brand is empty states. This is what you should know about this feature.
Good design should try to understand the user's problem and help to solve it or provide alternative solutions.
Support your solution with an illustration to enhance the topic or to calm the user (check the nature usage in illustrations and how it works as an anti stress tool due to its biophilia effect).
There should be one or two action buttons at most to make the user’s decision easier. It is easy to overlook and forget about empty states, but these are the interface elements that make your product more effective and human-oriented.
