The term came from the film industry, where for making a successful movie, it is crucial to create the sequence of pictures, illustrating the plot before the shooting is started.
In IT, storyboards are often used to form the shared view of the working team.
They are also handy in presenting solutions to the customers. Finally, they can be used as a step of designing, after creating personas before making the prototype.
Each storyboard shall contain answers for the following issues: